We’re excited to share our latest success story from Rockdale County, Georgia! The Tax Commissioner’s Office faced the challenge of long lines and frustrated citizens. With Smart CJM’s queue management solution, they’ve completely reimagined the way residents are served. Today, visitors enjoy quick self-service check-in, real-time updates on digital screens, and shorter wait times. Staff …
In this whitepaper, discover the Smart CJM Framework that helps government offices reclaim hours every week, lower no-show rates, and boost staff productivity.
We’ve just released a new Success Story showcasing how the City of Corpus Christi Municipal Court improved its service experience with Smart CJM. Facing challenges with their previous vendor, the court sought a more efficient and customer-friendly solution. With Smart CJM’s virtual queuing, freestanding kiosks, SMS notifications, and lobby monitors, they successfully streamlined operations, enhanced …
Smart CJM Corporation is excited to announce the launch of the Smart CJM Webinar Hub—a comprehensive resource for public agencies looking to enhance their operational efficiency. Curated by industry experts, this hub will feature a growing collection of webinars designed to address the challenges faced by DMVs, tax offices, courthouses, health departments, and more. “We’re …
Hi there! I’m Zach Zipay, Senior Vice President of Smart CJM Corporation, and I’m excited to personally invite you to a 30-minute session designed specifically for leaders in government services. In this brief yet impactful webinar, I’ll be sharing strategies and insights on how Smart CJM can help you overcome common service challenges and create …
Since 1 January 2024, we have introduced our Smart Cloudflare product! This step is an integral part of our efforts to provide our customers with the most secure and reliable service environment. Why was the introduction of Smart Cloudflare necessary? In recent years, we have seen a worrying trend in the frequency and intensity of …
At Smart CJM, we develop software based on the principles of the ISO 25010 standard, without limiting ourselves to pure functionality and interface features. Our focus is on designing software that remains stable, secure and adaptable over the long term. Here is an insight into how we specifically work according to the 8 quality characteristics: …
Founded in Krefeld with the vision of transforming customer journey management, we have achieved our goal and celebrated numerous successes. Our solutions make our customers more efficient and increase employee and customer satisfaction – because time is valuable. This success is the result of the tireless commitment of our team and the trust of our …
The North Wilmington License Plate Agency, a branch of the North Carolina Department of Motor Vehicles (DMV), has significantly improved customer experience by implementing Smart CJM. Traditional methods, such as standing in physical lines or using deli counter ticket systems, have proven ineffective. Smart CJM offers an innovative solution where customers know exactly their position …
We are excited to participate in the 90th Annual Tax Assessor-Collectors Association (TACA) Conference from June 2-5, 2024, at the Hilton Anatole Hotel in Dallas, Texas. The TACA Conference emphasizes innovation, networking, and knowledge sharing. Visit us at Booth 403 to learn about our latest solutions for tax assessor-collectors. Our Highlights: Improved Efficiency: Automated visitor …
