Category «Uncategorized»

Smart Cloudflare – Cyberattacks don’t stand a chance with us!

Since 1 January 2024, we have introduced our Smart Cloudflare product! This step is an integral part of our efforts to provide our customers with the most secure and reliable service environment. Why was the introduction of Smart Cloudflare necessary? In recent years, we have seen a worrying trend in the frequency and intensity of …

ISO 25010-inspired software development – quality that comes from within

At Smart CJM, we develop software based on the principles of the ISO 25010 standard, without limiting ourselves to pure functionality and interface features. Our focus is on designing software that remains stable, secure and adaptable over the long term. Here is an insight into how we specifically work according to the 8 quality characteristics: …

Smart CJM celebrates its fifth anniversary

Founded in Krefeld with the vision of transforming customer journey management, we have achieved our goal and celebrated numerous successes. Our solutions make our customers more efficient and increase employee and customer satisfaction – because time is valuable. This success is the result of the tireless commitment of our team and the trust of our …

Visit us at the Arab Health

From 29.01. to 01.02.2024 we will be represented together with our partner Adapt Middle East at Arab Health in Dubai. The trade fair will take place at the Dubai World Trade Centre. What can you expect?  Together, we will be presenting innovative approaches to optimising the patient experience and simplifying healthcare processes. Highlights of our …

From Insights to Impact

Welcome to a remarkable experience that bridges the gap between insights and impact, where the extraordinary meets the achievable, and where the realm of AI-analytics and cloud innovations converge. We are delighted to invite you to GITEX 2023, an event that embodies the spirit of transformation and the endless possibilities that technology brings. Explore AI-Analytics …

Digital Excellence

Join us in exploring the future of healthcare with our innovative solutions from Smart CJM, Maskavia, and Catchup Applications at SIE MEDIC. We warmly invite you to visit our booth and discover the benefits of our collaborative solutions, aimed at optimizing patient flows and creating a better patient experience. Here’s a rundown of the advantages …

Successful premiere in Cologne

The premiere of our “Smart CX Public” customer forum took place in Cologne! What can we say? The concept was a complete success: Under the motto “Experience innovations – share experiences” we had a wonderful day of mutual exchange with engaged, good-humored guests and speakers! We are still overwhelmed by so much positive spirit and …

Welcome to Arab Health 2023 in Dubai!

We are excited to announce that Smart CJM will be showcasing our latest software solution, “Smart Patient Experience” at the exhibition, in collaboration with our partner Adapt Me. Our cutting-edge technology is designed to optimize patient management and increase efficiency and satisfaction for hospitals and community health centers.

World premiere at the GITEX 2022.

SMART CJM integrates artificial intelligence into its visitor guidance and queue management systems with Smart Intelligence.

Municipality of Rotterdam awards European tender for customer guidance system to Smart CJM B.V.!

Smart CJM B.V. has won the European tender that the municipality of Rotterdam had previously published for the Client Management System. Gemeente Rotterdam awarded this contract to Smart CJM B.V. after the evaluation of all bids showed that Smart CJM best fulfilled all criteria. Renze de Ruiter MBA, Managing Director of SMART CJM BV, is …