In an age where smooth and pleasant service is increasingly becoming a decisive competitive advantage, SMART CJM solutions help you to make customer experiences efficient, organized, and positive—from the first contact to the end of the visit.SMART CJM is your full-service partner for modern queue management and sophisticated customer journey management. With decades of experience, we support companies and institutions in the public sector, healthcare, retail and banking in optimizing their visitor flows.

Our Smart eXperience solution is a flexible, modular visitor management system that makes processes more efficient, reduces waiting times, and significantly increases the satisfaction of your customers or patients.

Whether online appointment scheduling, digital call systems, or intelligent guidance systems—we offer industry-specific, customizable solutions that integrate seamlessly into your processes.

SMART CJM—because time is valuable.