SMART CITIZEN EXPERIENCE.
ONLINE APPOINTMENT.
SMART CITIZEN EXPERIENCE.
ONLINE APPOINTMENT.
CUSTOMERS
- Online Appointment
- Self-Service Terminals
- Live Ticket
- Mobile Info
EMPLOYEES
ONLINE APPOINTMENT
YOUR CUSTOMERS SCHEDULE AN APPOINTMENT WITH YOU ONLINE – ANYTIME AND ANYPLACE
Let your customers book appointments online at any time. This increases customer satisfaction through shorter waiting times and avoids repeat visits by providing information on the selected service in advance. You can also plan processes and resource capacities for the coming days and weeks.
During the appointment booking, your customers can already select the desired services in the preferred location on the desired day. At the same time, documents can already be downloaded for preparation. If the services are chargeable, the payment process can already be completed online. All these activities reduce the on-site efforts to what is necessary.
Thanks to our online appointment function which can also be limited to certain services/departments, your employees can go back to focusing on their job within the hospital/practice while at the same time increasing patient satisfaction.
THE ADVANTAGES AT A GLANCE
Online booking on your website via link or integrated via iFrame
User-friendly, individual configuration of appointment resources per day, month and year
Design of the appointment confirmation including further information (for example, documents to be provided)
Calculation of the appointment length based on the selected service and the stored processing time
Printout of appointment lists or export of details
Use with and without queuing system possible
API interface to connect additional applications or legacy systems
Multilanguage support
Payment function
Synchronization with MS Outlook