SMART CITIZEN EXPERIENCE.
RECEPTION.
SMART CITIZEN EXPERIENCE.
RECEPTION.
EMPLOYEES
- Reception
- Call center
- Call desk
RECEPTION
Our registration desk or reception module allows an easy creation of customers in the system as well as approving appointments by phone. In addition, the output of waiting tickets as a counterpart to the self-service terminal is possible.
THE ADVANTAGES AT A GLANCE
Comfortable booking of appointments by employees
Filter and search functions for registered appointments
Activate, change and delete appointments and automatically send the respective e-mail to the customers
Access and editing rights for internal employees
Printout of appointment lists
Export of appointments
Entry of concerns and additional notes
Overview of the current waiting situation
Prioritization of single customers possible
Overview of appointments for the day
Output of a freely configurable waiting ticket
Search function
Check-in of appointment visitors
Deletion of already registered visitors
Book, delete, change appointments for visitors
Call to the reception possible