Introducing the New Smart CJM US Blog: Insights from Zach Zipay

We’re excited to launch the new Smart CJM US Blog, a platform where our Executive Vice President, Zach Zipay, will share regular updates, insights, and stories from our journey in the U.S. public sector. This blog is dedicated to exploring how Smart CJM is transforming customer journey management, building stronger connections, and driving meaningful impact.

The inaugural post is now live! In his first entry, Zach reflects on his incredible first year at Smart CJM Corporation. From expanding into six U.S. states to delivering tailored solutions that address unique client needs, Zach highlights the milestones that have shaped our success. He also emphasizes the importance of personal dialogue in building lasting relationships—even in a digital age.

Get inspired by the journey so far and see what’s ahead for Smart CJM in 2025.

Read Zach’s first post here: : https://blog.smart-cjm.com/en-us/grateful-and-inspired