{"id":5476,"date":"2022-04-20T13:41:43","date_gmt":"2022-04-20T11:41:43","guid":{"rendered":"https:\/\/smart-cjm.com\/?page_id=5476"},"modified":"2026-03-12T14:19:31","modified_gmt":"2026-03-12T13:19:31","slug":"startseite","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/us\/","title":{"rendered":"Startseite"},"content":{"rendered":"
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BECAUSE TIME IS VALUABLE..<\/h1>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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BECAUSE TIME IS VALUABLE.<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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SMART INTELLIGENCE.<\/h2>\n\t\t

Predict and optimise the future with AI<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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SMART INTELLIGENCE.<\/h1>\n

Predict and optimise the future with AI<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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3 Questions to Zach Zipay.<\/h2>\n\t<\/div>\n<\/a>\n<\/div><\/div><\/div>
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3 Questions to Zach Zipay.<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\n\t\t\n\t\t\t<\/span>\n\t\t\tClick here to visit our digital showroom.\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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<\/h5>\n
Contact Dennis Iyoob<\/a><\/h5>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Queue management, call systems, online appointment scheduling & people flow management systems<\/h2>\n

Efficient control of customer and patient flows<\/h4>\n<\/div>\n<\/div><\/div>
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In an age where smooth and pleasant service is increasingly becoming a decisive competitive advantage, SMART CJM solutions help you to make customer experiences efficient, organized, and positive\u2014from the first contact to the end of the visit.SMART CJM is your full-service partner for modern queue management and sophisticated customer journey management. With decades of experience, we support companies and institutions in the public sector, healthcare, retail and banking in optimizing their visitor flows.<\/p>\n

Our Smart eXperience<\/strong> solution is a flexible, modular visitor management system that makes processes more efficient, reduces waiting times, and significantly increases the satisfaction of your customers or patients.<\/p>\n

Whether online appointment scheduling, digital call systems, or intelligent guidance systems\u2014we offer industry-specific, customizable solutions that integrate seamlessly into your processes.<\/p>\n

SMART CJM\u2014because time is valuable.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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News from Smart-CJM:<\/h2>\n<\/div>\n<\/div><\/div>
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Free public whitepaper<\/h3>\r\n

\r\n In this whitepaper, discover the Smart CJM Framework that helps government offices reclaim hours every week, lower no-show rates, and...

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New US Customer Success Story<\/h3>\r\n

\r\n We\u2019re excited to share our latest success story from Rockdale County, Georgia! The Tax Commissioner\u2019s Office faced the challenge of...

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Smart CJM at AATA Winter Conference in Birmingham<\/h3>\r\n

\r\n This weekend, we\u2019re excited to be part of the AATA Winter Conference in Birmingham, where we\u2019ll be showcasing our innovative...

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New Success Story: How Smart CJM Transformed Service at Corpus Christi Municipal Court<\/h3>\r\n

\r\n We\u2019ve just released a new Success Story showcasing how the City of Corpus Christi Municipal Court improved its service experience...

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Highlights<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Modular structure that can be adapted to various sectors<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Comprehensive reporting<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Scalable and thus future-proof<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Live dashboards of waiting times, turnaround times, visits, and active counters<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Appointment and on-site visitor management in one system<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Single sign-on via active-directory<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Multi-client capability<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Deployable in the cloud or on-premise<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Role-based user interfaces and permissions<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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LEARN MORE ABOUT OUR INDUSTRY-SPECIFIC SOLUTIONS:<\/h4>\n<\/div>\n<\/div><\/div><\/div><\/div>
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PUBLIC AUTHORITIES<\/h4>\n

Smart Citizen eXperience supports the digitization of public authorities<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMORE ABOUT PUBLIC AUTHORITIES\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Healthcare<\/h4>\n

Optimization of patient flows with Smart Patient eXperience<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMORE ABOUT HEALTHCARE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Retail & Finance<\/h4>\n

Create a perfect customer experience with Smart Customer eXperience<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMORE ABOUT RETAIL & FINANCE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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References<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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      BECAUSE TIME IS VALUABLE.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5476","page","type-page","status-publish"],"acf":[],"yoast_head":"\nStartseite - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Startseite\" \/>\n<meta property=\"og:description\" content=\"BECAUSE TIME IS VALUABLE. BECAUSE TIME IS VALUABLE. 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