{"id":5436,"date":"2022-04-27T11:46:01","date_gmt":"2022-04-27T09:46:01","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/online-appointment\/"},"modified":"2024-01-12T12:39:13","modified_gmt":"2024-01-12T11:39:13","slug":"online-appointment","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/us\/public-authorities\/online-appointment\/","title":{"rendered":"Online Appointment"},"content":{"rendered":"<div id=\"pl-5436\"  class=\"panel-layout\" ><div id=\"pg-5436-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5436-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5436-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ONLINE APPOINTMENT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5436-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5436-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5436-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ONLINE APPOINTMENT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5436-2\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 breadcrumbs-container panel-row-style panel-row-style-for-5436-2\" ><div id=\"pgc-5436-2-0\"  class=\"panel-grid-cell\" >    <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\r\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Smart-CJM.\" href=\"https:\/\/smart-cjm.com\/us\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Smart-CJM<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\r\n   \r\n <div id=\"panel-5436-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5436-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 public-menu panel-row-style panel-row-style-for-5436-3\" ><div id=\"pgc-5436-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"menu-1 panel-widget-style panel-widget-style-for-5436-3-0-0\" ><div id=\"pl-w65a124d99cb95\"  class=\"panel-layout\" ><div id=\"pg-w65a124d99cb95-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a124d99cb95-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99cb95-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a124d99cb95-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>CUSTOMERS<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99cb95-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a124d99cb95-0-0-1\" ><div class=\"menu-public_customers-us-container\"><ul id=\"menu-public_customers-us\" class=\"menu\"><li id=\"menu-item-5569\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5569\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/online-appointment\/\">Online Appointment<\/a><\/li>\n<li id=\"menu-item-5570\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5570\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/self-service-terminals\/\">Self-Service Terminals<\/a><\/li>\n<li id=\"menu-item-5571\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5571\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/live-ticket\/\">Live Ticket<\/a><\/li>\n<li id=\"menu-item-5572\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5572\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/mobile-info\/\">Mobile Info<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5436-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-3-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"menu-2 panel-widget-style panel-widget-style-for-5436-3-1-0\" ><div id=\"pl-w65a124d99ce41\"  class=\"panel-layout\" ><div id=\"pg-w65a124d99ce41-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a124d99ce41-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99ce41-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a124d99ce41-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>EMPLOYEES<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99ce41-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a124d99ce41-0-0-1\" ><div class=\"menu-public_team-us-container\"><ul id=\"menu-public_team-us\" class=\"menu\"><li id=\"menu-item-5573\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5573\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/reception\/\">Reception<\/a><\/li>\n<li id=\"menu-item-5574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5574\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/call-center\/\">Call center<\/a><\/li>\n<li id=\"menu-item-5575\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5575\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/call-desk\/\">Call desk<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5436-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-3-2-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"menu-3 panel-widget-style panel-widget-style-for-5436-3-2-0\" ><div id=\"pl-w65a124d99d004\"  class=\"panel-layout\" ><div id=\"pg-w65a124d99d004-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a124d99d004-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99d004-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a124d99d004-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>MANAGEMENT<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d004-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a124d99d004-0-0-1\" ><div class=\"menu-public_management-us-container\"><ul id=\"menu-public_management-us\" class=\"menu\"><li id=\"menu-item-5576\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5576\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/dashboards-operations\/\">Dashboards &#038; Operations<\/a><\/li>\n<li id=\"menu-item-5577\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5577\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/reporting\/\">Reporting<\/a><\/li>\n<li id=\"menu-item-5578\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5578\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/business-intelligence\/\">Business Intelligence<\/a><\/li>\n<li id=\"menu-item-5579\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5579\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/administration\/\">Administration<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5436-4\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5436-4\" ><div id=\"pgc-5436-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">ONLINE APPOINTMENT<\/h2>\n<h4 style=\"text-align: center;\">YOUR CUSTOMERS SCHEDULE AN APPOINTMENT WITH YOU ONLINE \u2013 ANYTIME AND ANYPLACE<\/h4>\n<p style=\"text-align: center;\">Let your customers book appointments online at any time. This increases customer satisfaction through shorter waiting times and avoids repeat visits by providing information on the selected service in advance. You can also plan processes and resource capacities for the coming days and weeks.<\/p>\n<p style=\"text-align: center;\">During the appointment booking, your customers can already select the desired services in the preferred location on the desired day. At the same time, documents can already be downloaded for preparation. If the services are chargeable, the payment process can already be completed online. All these activities reduce the on-site efforts to what is necessary.<\/p>\n<p style=\"text-align: center;\">Thanks to our online appointment function which can also be limited to certain services\/departments, your employees can go back to focusing on their job within the hospital\/practice while at the same time increasing patient satisfaction.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5436-5\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-5436-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5436-5-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div class=\"panel-widget-style panel-widget-style-for-5436-5-0-0\" ><div id=\"pl-w65a124d99d67e\"  class=\"panel-layout\" ><div id=\"pg-w65a124d99d67e-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1024 panel-row-style panel-row-style-for-w65a124d99d67e-0\" ><div id=\"pgc-w65a124d99d67e-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99d67e-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">THE ADVANTAGES AT A GLANCE<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65a124d99d67e-1\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex highlight-image-row right panel-row-style panel-row-style-for-w65a124d99d67e-1\" ><div id=\"pgc-w65a124d99d67e-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99d67e-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Online booking on your website via link or integrated via iFrame<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-1-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"2\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>User-friendly, individual configuration of appointment resources per day, month and year<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-1-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Design of the appointment confirmation including further information (for example, documents to be provided)<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-1-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Calculation of the appointment length based on the selected service and the stored processing time<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-1-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Printout of appointment lists or export of details<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-1-0-5\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"6\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-1-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Use with and without queuing system possible<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w65a124d99d67e-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99d67e-1-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"image-container\" class=\"panel-widget-style panel-widget-style-for-w65a124d99d67e-1-1-0\" ><div id=\"pl-w6284f9cd83a65\"  class=\"panel-layout\" ><div id=\"pg-w6284f9cd83a65-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w6284f9cd83a65-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w6284f9cd83a65-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-online-vereinbarung.png\" width=\"736\" height=\"740\" srcset=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-online-vereinbarung.png 736w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-online-vereinbarung-298x300.png 298w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-online-vereinbarung-150x150.png 150w\" sizes=\"(max-width: 736px) 100vw, 736px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65a124d99d67e-2\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex panel-row-style panel-row-style-for-w65a124d99d67e-2\" ><div id=\"pgc-w65a124d99d67e-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a124d99d67e-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>API interface to connect additional applications or legacy systems<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-2-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"9\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Multilanguage support<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-2-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"10\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-2-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Payment function<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a124d99d67e-2-0-3\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"11\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a124d99d67e-2-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Synchronization with MS Outlook<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SMART CITIZEN EXPERIENCE. ONLINE APPOINTMENT. SMART CITIZEN EXPERIENCE. 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