{"id":5429,"date":"2022-04-27T13:46:39","date_gmt":"2022-04-27T11:46:39","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/administration\/"},"modified":"2024-01-12T12:21:01","modified_gmt":"2024-01-12T11:21:01","slug":"administration","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/us\/public-authorities\/administration\/","title":{"rendered":"Administration"},"content":{"rendered":"<div id=\"pl-5429\"  class=\"panel-layout\" ><div id=\"pg-5429-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5429-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5429-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ADMINISTRATION.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5429-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5429-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5429-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ADMINISTRATION.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5429-2\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 breadcrumbs-container panel-row-style panel-row-style-for-5429-2\" ><div id=\"pgc-5429-2-0\"  class=\"panel-grid-cell\" >    <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\r\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Smart-CJM.\" href=\"https:\/\/smart-cjm.com\/us\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Smart-CJM<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\r\n   \r\n <div id=\"panel-5429-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5429-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 public-menu panel-row-style panel-row-style-for-5429-3\" ><div id=\"pgc-5429-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"menu-1 panel-widget-style panel-widget-style-for-5429-3-0-0\" ><div id=\"pl-w65a1205669a32\"  class=\"panel-layout\" ><div id=\"pg-w65a1205669a32-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a1205669a32-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669a32-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a1205669a32-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>CUSTOMERS<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669a32-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a1205669a32-0-0-1\" ><div class=\"menu-public_customers-us-container\"><ul id=\"menu-public_customers-us\" class=\"menu\"><li id=\"menu-item-5569\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5569\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/online-appointment\/\">Online Appointment<\/a><\/li>\n<li id=\"menu-item-5570\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5570\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/self-service-terminals\/\">Self-Service Terminals<\/a><\/li>\n<li id=\"menu-item-5571\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5571\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/live-ticket\/\">Live Ticket<\/a><\/li>\n<li id=\"menu-item-5572\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5572\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/mobile-info\/\">Mobile Info<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5429-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-3-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"menu-2 panel-widget-style panel-widget-style-for-5429-3-1-0\" ><div id=\"pl-w65a1205669c34\"  class=\"panel-layout\" ><div id=\"pg-w65a1205669c34-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a1205669c34-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669c34-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a1205669c34-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>EMPLOYEES<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669c34-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a1205669c34-0-0-1\" ><div class=\"menu-public_team-us-container\"><ul id=\"menu-public_team-us\" class=\"menu\"><li id=\"menu-item-5573\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5573\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/reception\/\">Reception<\/a><\/li>\n<li id=\"menu-item-5574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5574\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/call-center\/\">Call center<\/a><\/li>\n<li id=\"menu-item-5575\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5575\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/call-desk\/\">Call desk<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5429-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-3-2-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"menu-3 panel-widget-style panel-widget-style-for-5429-3-2-0\" ><div id=\"pl-w65a1205669d97\"  class=\"panel-layout\" ><div id=\"pg-w65a1205669d97-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65a1205669d97-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669d97-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65a1205669d97-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>MANAGEMENT<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669d97-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65a1205669d97-0-0-1\" ><div class=\"menu-public_management-us-container\"><ul id=\"menu-public_management-us\" class=\"menu\"><li id=\"menu-item-5576\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5576\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/dashboards-operations\/\">Dashboards &#038; Operations<\/a><\/li>\n<li id=\"menu-item-5577\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5577\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/reporting\/\">Reporting<\/a><\/li>\n<li id=\"menu-item-5578\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5578\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/business-intelligence\/\">Business Intelligence<\/a><\/li>\n<li id=\"menu-item-5579\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5579\"><a href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/administration\/\">Administration<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5429-4\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5429-4\" ><div id=\"pgc-5429-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">ADMINISTRATION<\/h2>\n<p style=\"text-align: center;\">With the help of our administration tool, the entire system can be configured and maintained. Thanks to the clear user interface, the adjustment of the queue or the ticket layout as well as many other functions are quickly done.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5429-5\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-5429-5\" ><div id=\"pgc-5429-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5429-5-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"pl-w65a1205669fc5\"  class=\"panel-layout\" ><div id=\"pg-w65a1205669fc5-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1024 panel-row-style panel-row-style-for-w65a1205669fc5-0\" ><div id=\"pgc-w65a1205669fc5-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669fc5-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">THE ADVANTAGES AT A GLANCE<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65a1205669fc5-1\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex highlight-image-row right panel-row-style panel-row-style-for-w65a1205669fc5-1\" ><div id=\"pgc-w65a1205669fc5-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669fc5-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Creation of departments and locations<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-1-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"2\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Creation of queues and appointment resources<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-1-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Creation of services, rooms, and terminals<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-1-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Definition of number ranges for waiting numbers<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-1-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Configuration of e-mail notifications and appointment settings<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-1-0-5\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"6\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-1-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Definition of appointment availability<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w65a1205669fc5-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669fc5-1-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"image-container\" class=\"panel-widget-style panel-widget-style-for-w65a1205669fc5-1-1-0\" ><div id=\"pl-w62851e2782dd5\"  class=\"panel-layout\" ><div id=\"pg-w62851e2782dd5-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w62851e2782dd5-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w62851e2782dd5-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration.png\" width=\"736\" height=\"740\" srcset=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration.png 736w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration-298x300.png 298w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration-150x150.png 150w\" sizes=\"(max-width: 736px) 100vw, 736px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65a1205669fc5-2\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex list-right panel-row-style panel-row-style-for-w65a1205669fc5-2\" ><div id=\"pgc-w65a1205669fc5-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65a1205669fc5-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Configuration of users, roles, and access rights<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-2-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"9\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Convenient copying of clients and their configuration<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65a1205669fc5-2-0-2\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"10\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65a1205669fc5-2-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Creation of a test environment<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SMART CITIZEN EXPERIENCE. ADMINISTRATION. SMART CITIZEN EXPERIENCE. ADMINISTRATION.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5427,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5429","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Administration - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/us\/public-authorities\/administration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Administration\" \/>\n<meta property=\"og:description\" content=\"SMART CITIZEN EXPERIENCE. 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