SMART Customer Journey Management
Optimize visitor flows

Online Appointment

Your customers schedule online an appointment with you - everytime and everywhere

Offer your customers to book appointments online at any time. This increases customer satisfaction through shorter waiting times and avoid repeat visits by providing information on the selected service in advance. You can also plan processes and ressource capacities for the coming days and weeks.

During the appointment booking, your customers can already select the desired services in the preferred location on the desired day. At the same time documents can already be downloaded for preparation. If the services are chargeable, the payment process can already be completed online. All these activities reduce the efforts on site to the necessary.

The advantages at a glance:

  • Online booking on your website via link or integrated via iFrame
  • User-friendly, individual configuration of appointment resources per day, month and year
  • Design of the appointment confirmation including further information (for example, documents to be provided)
  • Calculation of the appointment length based on the selected service and the stored processing time
  • Printout of appointment lists or export of details
  • Use with and without queuing system possible
  • Multilanguage support
  • Synchronization with MS Outlook
  • API interface for connecting additional applications or legacy systems
  • Payment function

Contact

Call for satisfied customers!

Would you like information material, competent and personal advice from one of our experts or try out a demo? Contact us quickly and easily via our contact form! We are looking forward to your message.

Phone: +49 2151 447 47 - 00
E-Mail: info@smart-cjm.com

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