{"id":5241,"date":"2023-06-05T13:25:20","date_gmt":"2023-06-05T11:25:20","guid":{"rendered":"https:\/\/smart-cjm.com\/news\/effizienzsteigerung-im-einzelhandel-durch-smart-cjm\/"},"modified":"2023-06-06T10:01:38","modified_gmt":"2023-06-06T08:01:38","slug":"verhoging-van-de-efficientie-in-de-fietsenhandel","status":"publish","type":"post","link":"https:\/\/smart-cjm.com\/nl\/news\/verhoging-van-de-efficientie-in-de-fietsenhandel\/","title":{"rendered":"Verhoging van de effici\u00ebntie in de fietsenhandel"},"content":{"rendered":"
\n

L\u00f6rper Fahrrad GmbH, gevestigd in Goch, is al 20 jaar succesvol actief in de fietsindustrie\u00a0 en is vanaf het begin lid geweest van de Zweirad-Einkaufs-Genossenschaft eG (ZEG), de grootste inkoopco\u00f6peratie voor tweewielers in Europa. Het T\u00dcV-gecertificeerde bedrijf was onlangs op zoek naar een oplossing waarmee\u00a0 zijn klanten een betere winkelervaring kunnen hebben en tegelijkertijd de last voor zijn werknemers kunnen verlichten.<\/p>\n

Nadat de vereisten waren gedefinieerd, paste SMART CJM zijn slimme klantervaringsoplossing dienovereenkomstig aan en rolde deze geleidelijk uit. Het bevat de intelligente software voor klantgeleiding en wachtrij management:<\/p>\n

\u2022 een module voor het online maken van afspraken op de website van L\u00f6rper,
\n\u2022 de integratie van Smart Mobile Info, waarmee klanten pushmeldingen op hun mobiele telefoon kunnen ontvangen,
\n\u2022 een terminal voor spontane klanten of voor het inchecken op afspraak ter plaatse, evenals
\n\u2022 Schermen die bezoekers in de winkel informeren bij welke balie ze worden verwacht.<\/p>\n

“Door de integratie van de SMART CJM-oplossing konden we de klant- en medewerkerstevredenheid aanzienlijk verhogen”, zegt Carlo L\u00f6rper tevreden: “Tegelijkertijd hebben we onze processen geoptimaliseerd en kunnen we sneller reageren op de behoeften van de klant, die draagt aanzienlijk bij aan een verhoging van onze operationele effici\u00ebntie. ”<\/p>\n

Meer informatie<\/strong>: Smart Customer eXperience Fietsenhandel (smart-cjm.com)<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

L\u00f6rper Fahrrad GmbH, gevestigd in Goch, is al 20 jaar succesvol actief in de fietsindustrie\u00a0 en is vanaf het begin lid geweest van de Zweirad-Einkaufs-Genossenschaft eG (ZEG), de grootste inkoopco\u00f6peratie voor tweewielers in Europa. Het T\u00dcV-gecertificeerde bedrijf was onlangs op zoek naar een oplossing waarmee\u00a0 zijn klanten een betere winkelervaring kunnen hebben en tegelijkertijd de …<\/p>\n","protected":false},"author":2,"featured_media":5228,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[],"class_list":{"0":"post-5241","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-geen-onderdeel-van-een-categorie","8":"anons"},"acf":[],"yoast_head":"\nVerhoging van de effici\u00ebntie in de fietsenhandel - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/nl\/news\/verhoging-van-de-efficientie-in-de-fietsenhandel\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verhoging van de effici\u00ebntie in de fietsenhandel\" \/>\n<meta property=\"og:description\" content=\"L\u00f6rper Fahrrad GmbH, gevestigd in Goch, is al 20 jaar succesvol actief in de fietsindustrie\u00a0 en is vanaf het begin lid geweest van de\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smart-cjm.com\/nl\/news\/verhoging-van-de-efficientie-in-de-fietsenhandel\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart-CJM\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-05T11:25:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-06T08:01:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2023\/06\/loerper-header-480x330-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"330\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smartcjm_bknd_user\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/\"},\"author\":{\"name\":\"smartcjm_bknd_user\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/#\\\/schema\\\/person\\\/e298c3b89b5b1fe26bff76f5ccfcbf88\"},\"headline\":\"Verhoging van de effici\u00ebntie in de fietsenhandel\",\"datePublished\":\"2023-06-05T11:25:20+00:00\",\"dateModified\":\"2023-06-06T08:01:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/\"},\"wordCount\":212,\"publisher\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smart-cjm.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/loerper-header-480x330-1.jpg\",\"articleSection\":[\"Geen onderdeel van een categorie\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/\",\"url\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/verhoging-van-de-efficientie-in-de-fietsenhandel\\\/\",\"name\":\"Verhoging van de effici\u00ebntie in de fietsenhandel - 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