{"id":5158,"date":"2023-03-28T11:08:50","date_gmt":"2023-03-28T09:08:50","guid":{"rendered":"https:\/\/smart-cjm.com\/?p=5158"},"modified":"2023-03-28T11:08:50","modified_gmt":"2023-03-28T09:08:50","slug":"pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten","status":"publish","type":"post","link":"https:\/\/smart-cjm.com\/nl\/news\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\/","title":{"rendered":"PinkRoccade Publiekszaken en Smart CJM bundelen krachten"},"content":{"rendered":"
\n

Smart CJM: managen van klantstromen<\/strong>
\nIn de snelle wereld waarin we leven is een positieve, onvergetelijke ervaring steeds belangrijker voor klanten en draagt bij aan een positieve besluitvorming. Smart CJM maakt dit mogelijk als aanbieder van Wachtrij Management- en Afsprakensystemen.<\/p>\n

iAfspraken & iKlantgeleiding als uitbreiding<\/strong>
\nDoor de samenwerking met Smart CJM breidt PinkRoccade Publiekszaken haar iBurgerzaken portfolio uit met de apps iAfspraken en iKlantgeleiding. Smart CJM levert de software, PinkRoccade Publiekszaken integreert het vervolgens in iBurgerzaken.<\/p>\n

Volledige integratie met iBurgerzaken<\/strong>
\nDoor deze samenwerking ontstaat een volledige integratie tussen iBurgerzaken, iAfspraken en iKlantgeleiding. Als gebruiker van iBurgerzaken roep je de belangrijkste functies uit iKlantgeleiding namelijk aan vanuit iBurgerzaken. Bovendien zijn afspraak- en klantgegevens direct beschikbaar in iBurgerzaken bij het maken van een afspraak, zodat deze informatie direct kan worden opgeroepen wanneer een burger bij het gemeentehuis aankomt.<\/p>\n

Renze de Ruiter, algemeen directeur bij Smart CJM<\/strong>
\n\u2018We zijn verheugd om met onze innovatieve oplossingen een bijdrage te leveren aan het verbeteren van de gehele klantreis voor Nederlandse gemeenten. We kijken dan ook uit naar de intensieve samenwerking met PinkRoccade.\u2019<\/p>\n

Engelbert Wijnhoven, Product Manager bij PinkRoccade Publiekszaken<\/strong>
\n\u2018Dit proces helpt jouw gemeente kortere transactietijden te realiseren. Zodat je je inwoners effici\u00ebnter kunt bedienen en meer rust cre\u00ebert voor medewerkers.\u2019<\/p>\n

Bezoek onze stand op het NVVB jaarcongres<\/strong>
\nWe vertellen je graag meer over onze samenwerking \u00e9n hoe wij de ideale klantreis voor ons zien, tijdens het NVVB jaarcongres op 10 en 11 mei. Je ontvangt hier binnenkort nog een persoonlijke uitnodiging voor. Je vindt onze gezamenlijke stand op standnummers 37, 38, 39 en 40.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Smart CJM: managen van klantstromen In de snelle wereld waarin we leven is een positieve, onvergetelijke ervaring steeds belangrijker voor klanten en draagt bij aan een positieve besluitvorming. Smart CJM maakt dit mogelijk als aanbieder van Wachtrij Management- en Afsprakensystemen. iAfspraken & iKlantgeleiding als uitbreiding Door de samenwerking met Smart CJM breidt PinkRoccade Publiekszaken haar …<\/p>\n","protected":false},"author":2,"featured_media":5159,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[],"class_list":["post-5158","post","type-post","status-publish","format-standard","has-post-thumbnail","category-geen-onderdeel-van-een-categorie","anons"],"acf":[],"yoast_head":"\nPinkRoccade Publiekszaken en Smart CJM bundelen krachten - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/nl\/news\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PinkRoccade Publiekszaken en Smart CJM bundelen krachten\" \/>\n<meta property=\"og:description\" content=\"Smart CJM: managen van klantstromen In de snelle wereld waarin we leven is een positieve, onvergetelijke ervaring steeds belangrijker voor klanten en\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smart-cjm.com\/nl\/news\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart-CJM\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-28T09:08:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2023\/03\/1679934203863.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"534\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"smartcjm_bknd_user\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/\"},\"author\":{\"name\":\"smartcjm_bknd_user\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/#\\\/schema\\\/person\\\/e298c3b89b5b1fe26bff76f5ccfcbf88\"},\"headline\":\"PinkRoccade Publiekszaken en Smart CJM bundelen krachten\",\"datePublished\":\"2023-03-28T09:08:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/\"},\"wordCount\":263,\"publisher\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smart-cjm.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/1679934203863.jpg\",\"articleSection\":[\"Geen onderdeel van een categorie\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/\",\"url\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/news\\\/pinkroccade-publiekszaken-en-smart-cjm-bundelen-krachten\\\/\",\"name\":\"PinkRoccade Publiekszaken en Smart CJM bundelen krachten - 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