{"id":3617,"date":"2022-04-25T18:10:00","date_gmt":"2022-04-25T16:10:00","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/"},"modified":"2025-01-31T13:31:06","modified_gmt":"2025-01-31T12:31:06","slug":"overheidsinstanties","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/nl\/overheidsinstanties\/","title":{"rendered":"Overheidsinstanties"},"content":{"rendered":"
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ONDERSTEUNING VAN DE DIGITALISERING VAN OVERHEIDSINSTANTIES.<\/h1>\n

MET SMART CITIZEN EXPERIENCE<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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ONDERSTEUNING VAN DE DIGITALISERING VAN OVERHEIDSINSTANTIES.<\/h1>\n

MET SMART CITIZEN EXPERIENCE<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>
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OVERHEIDSINSTANTIES<\/h2>\n

HERKENT U DEZE UITDAGINGEN OP HET GEBIED VAN KLANTENMANAGEMENT?<\/h4>\n<\/div>\n<\/div><\/div>
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DAN HEBBEN WIJ DE JUISTE OPLOSSING VOOR U MET SMART CX!<\/h4>\n

Smart CX is de moderne en flexibele software oplossing voor overheidsinstanties, ziekenhuizen en universiteiten om hun klantenbeheer te optimaliseren.<\/p>\n

Dankzij de klanten- en bezoekerscontrole van ons wachtrij managementsysteem verhoogt u de proceseffici\u00ebntie en de klantentevredenheid aanzienlijk. En natuurlijk bieden wij ook de passende hardware-oplossingen. Neem contact met ons op!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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Highlights<\/h2>\n

Ons doel is om uw werkprocessen te digitaliseren en te vereenvoudigen, zodat u uw tijd weer aan uw klanten kunt besteden. Smart CX ondersteunt overheidsinstanties, ziekenhuizen, universiteiten en anderen op de volgende gebieden:<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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Effici\u00ebnt bezoekersmanagement door online afspraken maken, wachtrijmanagement en competentiegerichte bezoekersoproepen<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Uitgebreide rapportages als basis voor een betere planning van resources<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Uitgebreide integratiemogelijkheden op gespecialiseerde procedures, portalen en andere applicaties<\/p>\n<\/div>\n<\/div><\/div><\/div>

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BTIV\/WCAG 2.1 Compliant (BITV-EN301-549 gecertificeert)<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Flexibele en aanpasbare processen op elk moment<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Multi Client mogelijkheid<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Meertaligheid<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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SOFTWARE MODULES<\/h2>\n

U kunt de voor uw specifieke situatie benodigde software modules zelf selecteren welke Smart CX bied. Onze talrijke modules voor bezoekers, personeel en management bieden u uitgebreide oplossingen om uw klantstromen te optimaliseren.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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KLANTEN<\/h4>\n

Bied uw klanten kortere wachttijden en flexibele afspraken!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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ONLINE AFSPRAKENMODULE<\/h4>\n

Uw klanten maken online afspraken met u - 24 uur per dag, 7 dagen per week - en overal waar internet beschikbaar is.<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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ZELFBEDIENINGS KIOSKEN<\/h4>\n

Meld u zelfstandig aan voor uw bezoek.<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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LIVE-TICKET<\/h4>\n

Aansluiten in de digitale wachtrij met een mobiele ticket op uw telefoon, terwijl u nog onderweg bent.<\/p><\/div>\n<\/div><\/div>

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MOBILE INFO<\/h4>\n

Elektronische tickets verkorten de wachttijden en ontlasten uw wachtruimte<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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MEDEWERKERS<\/h4>\n

Ontlast uw medewerkers door geautomatiseerde processen in het beheren van de klantstromen!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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RECEPTIE<\/h4>\n

Geef uw bezoekers een persoonlijk welkom - een positieve ervaring begint<\/p><\/div>\n<\/div><\/div>

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CALL-CENTER<\/h4>\n

Uw medewerkers kunnen eenvoudige telefonisch afspraken inplannen voor uw bezoekers<\/p><\/div>\n<\/div><\/div>

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BALIE<\/h4>\n

Bezoekers kunnen naar de balie worden geroepen volgens vooraf ingestelde prioriteiten en service levels<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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MANAGEMENT<\/h4>\n

Houd altijd uw resources en bezoekersstromen in de gaten!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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DASHBOARD & OPERATIONS<\/h4>\n

Houd ten alle tijde een overzicht van uw huidige bezoekersstromen<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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RAPPORTAGES<\/h4>\n

Eenvoudige analyse en evaluatie van alle voor u relevante gegevens<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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BUSINESS INTELLIGENCE<\/h4>\n

Data is de meest waardevolle grondstof van het digitale tijdperk - gebruik uw gegevens voor planning in de toekomst<\/p><\/div>\n<\/div><\/div>

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ADMINISTRATIE<\/h4>\n

Intu\u00eftief beheer en configuratie van het gehele systeem<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER INFORMATIE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

ONDERSTEUNING VAN DE DIGITALISERING VAN OVERHEIDSINSTANTIES. MET SMART CITIZEN EXPERIENCE ONDERSTEUNING VAN DE DIGITALISERING VAN OVERHEIDSINSTANTIES. MET SMART CITIZEN EXPERIENCE<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3617","page","type-page","status-publish"],"acf":[],"yoast_head":"\nOverheidsinstanties - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Optimaliseer klantbeheer met Smart CX - de moderne en flexibele softwareoplossing voor overheden, ziekenhuizen en universiteiten.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/nl\/overheidsinstanties\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Overheidsinstanties\" \/>\n<meta property=\"og:description\" content=\"ONDERSTEUNING VAN DE DIGITALISERING VAN OVERHEIDSINSTANTIES. 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