{"id":3595,"date":"2022-04-20T13:41:43","date_gmt":"2022-04-20T11:41:43","guid":{"rendered":"https:\/\/smart-cjm.com\/startseite\/"},"modified":"2025-08-28T13:29:15","modified_gmt":"2025-08-28T11:29:15","slug":"home","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/nl\/","title":{"rendered":"Home"},"content":{"rendered":"
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Succesverhaal Smart CJM:<\/h2>\n\t\t

Dimitri IJzerman deelt ervaring Gemeente Oegstgeest<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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Succesverhaal Smart CJM:<\/h1>\n

Dimitri IJzerman deelt ervaring Gemeente Oegstgeest<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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Verhoging van de effici\u00ebntie in de fietsenhandel<\/h2>\n\t\t

Smart CJM Customer eXperience voor fietsenwinkels<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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Verhoging van de effici\u00ebntie in de fietsenhandel<\/h1>\n

Smart CJM Customer eXperience voor fietsenwinkels<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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SMART INTELLIGENCE.<\/h2>\n\t\t

Voorspel en be\u00efnvloed de toekomst met AI<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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SMART INTELLIGENCE.<\/h1>\n

Voorspel en be\u00efnvloed de toekomst met AI<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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Because time is valuable<\/h1>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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Because time is valuable<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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Smart CJM voor Apotheken<\/h2>\n\t\t

Verbeteren van service binnen Apotheken<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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Smart CJM voor Apotheken<\/h1>\n

Verbeteren van service binnen Apotheken<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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Wachtrijbeheer, oproepsystemen, online afspraakplanning en personenbegeleidingssystemen<\/h2>\n

Effici\u00ebnte aansturing van klanten- en pati\u00ebntenstromen<\/h4>\n<\/div>\n<\/div><\/div>
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In een tijd waarin een soepele en prettige service steeds meer een doorslaggevend concurrentievoordeel wordt, helpen de oplossingen van SMART CJM u om de klantervaring effici\u00ebnt, georganiseerd en positief te maken \u2013 vanaf het eerste contact tot het einde van het bezoek.<\/p>\n

SMART CJM is uw full-servicepartner voor modern wachtrijbeheer en doordacht customer journey management. Met tientallen jaren ervaring ondersteunen wij bedrijven en instellingen uit de publieke sector, de gezondheidszorg, de detailhandel en het bankwezen bij het optimaliseren van hun bezoekersstromen.<\/p>\n

Onze oplossing Smart eXperience<\/strong> is een flexibel, modulair systeem voor bezoekersbeheer dat processen effici\u00ebnter maakt, wachttijden verkort en de tevredenheid van uw klanten of pati\u00ebnten aanzienlijk verhoogt.<\/p>\n

Of het nu gaat om online afspraken maken, digitale oproepsystemen of intelligente geleidingssystemen \u2013 wij bieden branchespecifieke, individueel aanpasbare oplossingen die naadloos in uw processen kunnen worden ge\u00efntegreerd.<\/p>\n

SMART CJM \u2013 Because time is valuable.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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Nieuws van Smart-CJM:<\/h2>\n<\/div>\n<\/div><\/div>
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Smart Cloudflare – Cyberaanvallen maken geen kans bij ons!<\/h3>\r\n

\r\n Sinds 1 januari 2024 hebben we ons Smart Cloudflare product ge\u00efntroduceerd! Deze stap is een integraal onderdeel van onze inspanningen...

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Lees meer ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n

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Softwareontwikkeling op basis van ISO 25010 – kwaliteit die zijn oorsprong vindt in de diepte<\/h3>\r\n

\r\n Bij Smart CJM ontwikkelen we software op basis van de principes van de ISO 25010-norm, zonder ons te beperken tot...

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Lees meer ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n

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Smart CJM viert vijfde verjaardag<\/h3>\r\n

\r\n Smart CJM kan terugkijken op vijf jaar innovatie en succes. Opgericht in Krefeld met de visie om customer journey management...

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Lees meer ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n

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Succesverhaal Smart CJM: Dimitri IJzerman deelt ervaring Gemeente Oegstgeest<\/h3>\r\n

\r\n Onze gewaardeerde klant Dimitri IJzerman, Manager Publiekszaken en Klantcontact bij Gemeente Oegstgeest, deelt zijn ervaringen in een video over de...

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Lees meer ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n\r\n <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Highlights<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Modulair ontwerp en daarmee altijd uitbreidbaar en schaalbaar<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Uitgebreide rapportages<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Oneindig schaalbaar en daarmee toekomstbestendig<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Live dashboards met inzage in wachttijden, aantal wachtenden, open balies etc.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Wachtrijmanagement systeem en afspraken module in 1 systeem<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Single Sign-on<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Geschikt voor meerdere installaties<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Beschikbaar als Cloud en als On Prem installatie<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Rol\/Functie gebaseerde rechten<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Meer te weten komen over onze sector specifieke oplossingen<\/h4>\n<\/div>\n<\/div><\/div><\/div><\/div>
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Overheidsinstanties<\/h4>\n

Smart CX ondersteunt de digitalisering van de overheid<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER OVER DE OVERHEID\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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GEZONDHEIDSZORG<\/h4>\n

Optimaliseren van de patient stromen met Smart PX<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER OVER DE GEZONDHEIDSZORG\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Retail & Finance<\/h4>\n

Creeer een perfecte klantervaring met Smart CX<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMEER OVER RETAIL & FINANCE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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REFERENTIES<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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      Because time is valuable<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3595","page","type-page","status-publish"],"acf":[],"yoast_head":"\nHome: Smart CX - De juiste oplossing voor uw branche - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Verbeter je klantenservice en verhoog de effici\u00ebntie met Smart CX - het innovatieve wachtrijmanagement- en afsprakensysteem.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/nl\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Home\" \/>\n<meta property=\"og:description\" content=\"Because time is valuable Because time is valuable Wachtrijbeheer, oproepsystemen, online afspraakplanning en personenbegeleidingssystemen Effici\u00ebnte\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smart-cjm.com\/nl\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart-CJM\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-28T11:29:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/smart-cjm-icon-public-authorities.svg\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/\",\"url\":\"https:\\\/\\\/smart-cjm.com\\\/nl\\\/\",\"name\":\"Home: Smart CX - 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