{"id":5770,"date":"2022-04-21T18:08:08","date_gmt":"2022-04-21T16:08:08","guid":{"rendered":"https:\/\/smart-cjm.com\/support\/"},"modified":"2024-02-09T13:45:43","modified_gmt":"2024-02-09T12:45:43","slug":"support","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div id=\"pl-5770\"  class=\"panel-layout\" ><div id=\"pg-5770-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5770-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5770-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5770-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: right;\">SERVICE DE SUPPORT CLIENT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5770-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5770-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5770-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5770-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: right;\">SERVICE DE SUPPORT CLIENT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5770-2\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5770-2\" ><div id=\"pgc-5770-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5770-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">NOUS SOMMES TOUJOURS PRESENT POUR VOUS<\/h2>\n<\/div>\n<\/div><\/div><div id=\"panel-5770-2-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p style=\"text-align: center;\">Smart CJM attache une grande importance \u00e0 la fourniture de solutions professionnelles d\u00e9velopp\u00e9es et test\u00e9es par le management de qualit\u00e9.<\/p>\n<p style=\"text-align: center;\">Malgr\u00e9 tout, nous ne pouvons pas exclure la possibilit\u00e9 d'un dysfonctionnement.<br \/>\nCes cas seront trait\u00e9s par notre \u00e9quipe de support multilingue, que vous pouvez contacter facilement sur notre hotline de support au<br \/>\n<a href=\"tel:+49 2151 4474711\">+49 2151 4474711<\/a>.<\/p>\n<p style=\"text-align: center;\">Nos heures de support sont du lundi au vendredi de 08h00 \u00e0 17h00.<\/p>\n<p style=\"text-align: center;\">Vous avez \u00e9galement la possibilit\u00e9 d'acc\u00e9der \u00e0 notre syst\u00e8me de tickets ou de nous d\u00e9crire directement votre probl\u00e8me \u00e0 l'adresse <a href=\"mailto:support@smart-cjm.com\">support@smart-cjm.com<\/a>.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5770-3\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-5770-3\" ><div id=\"pgc-5770-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5770-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div id=\"pl-w65bbb4d74d62a\"  class=\"panel-layout\" ><div id=\"pg-w65bbb4d74d62a-0\"  class=\"panel-grid panel-has-style\" ><div class=\"cat-wrapper flex light-blue-row panel-row-style panel-row-style-for-w65bbb4d74d62a-0\" ><div id=\"pgc-w65bbb4d74d62a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bbb4d74d62a-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child\" data-index=\"0\" ><div id=\"pl-w65bbb4d74d643\"  class=\"panel-layout\" ><div id=\"pg-w65bbb4d74d643-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bbb4d74d643-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bbb4d74d643-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<img decoding=\"async\" class=\"size-full wp-image-1728 aligncenter\" src=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/smart-cjm-icon-callcenter.svg\" alt=\"\" \/><\/div>\n<\/div><\/div><div id=\"panel-w65bbb4d74d643-0-0-1\" class=\"so-panel widget widget_sow-button panel-last-child\" data-index=\"1\" ><div class=\"button-small panel-widget-style panel-widget-style-for-w65bbb4d74d643-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-10431bbdbe0c\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-center\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"https:\/\/smart-cjm.com\/coming-soon\/\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tDEMANDER UN SUPPORT\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"panel-w65bbb4d74d62a-0-0-1\" class=\"so-panel widget widget_siteorigin-panels-builder\" data-index=\"1\" ><div id=\"pl-w65bbb4d75658f\"  class=\"panel-layout\" ><div id=\"pg-w65bbb4d75658f-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bbb4d75658f-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bbb4d75658f-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<img decoding=\"async\" class=\"size-full wp-image-1740 aligncenter\" src=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/smart-cjm-icon-login-fuer-partner.svg\" alt=\"\" \/><\/div>\n<\/div><\/div><div id=\"panel-w65bbb4d75658f-0-0-1\" class=\"so-panel widget widget_sow-button panel-last-child\" data-index=\"1\" ><div class=\"button-small panel-widget-style panel-widget-style-for-w65bbb4d75658f-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-10431bbdbe0c\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-center\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"https:\/\/smart-cjm.com\/coming-soon\/\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tDEMANDER UN STATUT D'UN TICKET\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"panel-w65bbb4d74d62a-0-0-2\" class=\"so-panel widget widget_siteorigin-panels-builder panel-last-child\" data-index=\"2\" ><div id=\"pl-w65bbb4d757410\"  class=\"panel-layout\" ><div id=\"pg-w65bbb4d757410-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bbb4d757410-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bbb4d757410-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<img decoding=\"async\" class=\"alignnone size-full wp-image-1724\" src=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/smart-cjm-icon-mobile-info.svg\" alt=\"\" \/><\/div>\n<\/div><\/div><div id=\"panel-w65bbb4d757410-0-0-1\" class=\"so-panel widget widget_sow-button panel-last-child\" data-index=\"1\" ><div class=\"button-small panel-widget-style panel-widget-style-for-w65bbb4d757410-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-10431bbdbe0c\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-center\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"https:\/\/smart-cjm.com\/coming-soon\/\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tT\u00c9L\u00c9CHARGER TEAMVIEWER\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SERVICE DE SUPPORT CLIENT. SERVICE DE SUPPORT CLIENT.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5770","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"SERVICE DE SUPPORT CLIENT. 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