{"id":5767,"date":"2022-04-20T13:41:43","date_gmt":"2022-04-20T11:41:43","guid":{"rendered":"https:\/\/smart-cjm.com\/startseite\/"},"modified":"2025-08-28T13:36:14","modified_gmt":"2025-08-28T11:36:14","slug":"startseite","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/fr\/","title":{"rendered":"Page d’accueil (page de d\u00e9marrage)"},"content":{"rendered":"
\n\t<\/div>\n\n
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PARCE QUE LE TEMPS EST PR\u00c9CIEUX<\/h1>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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PARCE QUE LE TEMPS EST PR\u00c9CIEUX<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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INTELLIGENCE SMART<\/h2>\n\t\t

Optimiser le futur avec l'intelligence artificielle pr\u00e9dictive<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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INTELLIGENCE SMART<\/h1>\n

Optimiser le futur avec l'intelligence artificielle pr\u00e9dictive<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t
\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>
\n\t\t\t\n\t\t\n\t\t\t<\/span>\n\t\t\tCliquez ici pour visiter notre showroom num\u00e9rique\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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Gestion des files d'attente, syst\u00e8mes d'appel, prise de rendez-vous en ligne et syst\u00e8mes de gestion des flux de personnes<\/h2>\n

Contr\u00f4le efficace des flux de clients et de patients.<\/h4>\n<\/div>\n<\/div><\/div>
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\u00c0 une \u00e9poque o\u00f9 un service fluide et agr\u00e9able devient de plus en plus un avantage concurrentiel d\u00e9cisif, les solutions SMART CJM vous aident \u00e0 rendre l'exp\u00e9rience client efficace, organis\u00e9e et positive, du premier contact jusqu'\u00e0 la fin de la visite.<\/p>\n

SMART CJM est votre partenaire complet pour une gestion moderne des files d'attente et une gestion r\u00e9fl\u00e9chie du parcours client. Forts de plusieurs d\u00e9cennies d'exp\u00e9rience, nous aidons les entreprises et les institutions du secteur public, de la sant\u00e9, du commerce de d\u00e9tail et des banques \u00e0 optimiser leurs flux de visiteurs.<\/p>\n

Notre solution Smart eXperience<\/strong> est un syst\u00e8me de gestion des visiteurs flexible et modulaire qui rend les processus plus efficaces, r\u00e9duit les temps d'attente et augmente consid\u00e9rablement la satisfaction de vos clients ou patients.<\/p>\n

Qu'il s'agisse de prise de rendez-vous en ligne, de syst\u00e8mes d'appel num\u00e9riques ou de syst\u00e8mes de guidage intelligents, nous proposons des solutions sp\u00e9cifiques \u00e0 chaque secteur et personnalisables qui s'int\u00e8grent parfaitement \u00e0 vos processus.<\/p>\n

SMART CJM \u2013 parce que le temps est pr\u00e9cieux.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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Derni\u00e8res nouvelles de Smart CJM:<\/h2>\n<\/div>\n<\/div><\/div>
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Smart Cloudflare – Les cyber-attaques n’ont aucune chance chez nous !<\/h3>\r\n

\r\n Depuis le 1.1. 2024, nous avons introduit notre produit Smart Cloudflare ! Cette \u00e9tape fait partie int\u00e9grante de nos efforts...

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Lire plus ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n

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D\u00e9veloppement de logiciels inspir\u00e9s de la norme ISO 25010 – une qualit\u00e9 qui na\u00eet en profondeur<\/h3>\r\n

\r\n D\u00e9veloppement de logiciels inspir\u00e9s de la norme ISO 25010 - une qualit\u00e9 qui na\u00eet en profondeur Chez Smart CJM, nous...

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Lire plus ...<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/a>\r\n <\/article>\r\n\r\n\t\r\n\r\n <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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POINTS FORTS<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Architecture modulaire pour une \u00e9volutivit\u00e9 facile sur le besoin sp\u00e9cifique de diff\u00e9rents secteurs.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Rapport complet<\/p>\n<\/div>\n<\/div><\/div><\/div>

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\u00c9volutive et donc p\u00e9renne pour l'avenir<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Tableaux de bord en direct pour les temps d'attente, les temps de traitement, les motifs de visite et les guichets actifs<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Gestion de rendez-vous et de visiteurs sur site dans un seul syst\u00e8me.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Authentification unique via Active Directory<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Fonctionnalit\u00e9 multi-tenant<\/p>\n<\/div>\n<\/div><\/div><\/div>

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D\u00e9ployable dans le cloud ou sur site (localement)<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Vues et autorisations bas\u00e9es sur les r\u00f4les<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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EN SAVOIR PLUS SUR NOS SOLUTIONS SP\u00c9CIFIQUES \u00c0 VOTRE SECTEUR D'ACTIVIT\u00c9 :<\/h4>\n<\/div>\n<\/div><\/div><\/div><\/div>
\n
\n\t\"Public\n

AUTORITES PUBLIQUES<\/h4>\n

Smart Citizen eXperience soutient la digitalisation des administrations<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tEN SAVOIR PLUS SUR LES AUTORIT\u00c9S PUBLIQUES\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
\n
\n\t\"Healthcare\"\n

SECTEUR DE LA SANTE<\/h4>\n

Optimisation des flux de patients avec
\nSmart Patient eXperience<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tEN SAVOIR PLUS SUR LE SECTEUR DE LA SANT\u00c9\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
\n
\n\t\"Retail\n

Commerce de d\u00e9tail et finance<\/h4>\n

Cr\u00e9ez une exp\u00e9rience client parfaite avec Smart Customer eXperience<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tEN SAVOIR PLUS SUR LE COMMERCE & LA FINANCE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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REFERENCES<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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      Weil Zeit wertvoll ist.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5767","page","type-page","status-publish"],"acf":[],"yoast_head":"\nPage d'accueil (page de d\u00e9marrage) - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Page d'accueil (page de d\u00e9marrage)\" \/>\n<meta property=\"og:description\" content=\"Weil Zeit wertvoll ist. 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