{"id":5746,"date":"2022-04-27T12:26:19","date_gmt":"2022-04-27T10:26:19","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/live-ticket\/"},"modified":"2024-02-05T09:04:41","modified_gmt":"2024-02-05T08:04:41","slug":"ticket-en-direct","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/ticket-en-direct\/","title":{"rendered":"TICKET EN DIRECT"},"content":{"rendered":"<div id=\"pl-5746\"  class=\"panel-layout\" ><div id=\"pg-5746-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5746-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5746-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">TICKET EN DIRECT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5746-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5746-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5746-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">TICKET EN DIRECT.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5746-2\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 breadcrumbs-container panel-row-style panel-row-style-for-5746-2\" ><div id=\"pgc-5746-2-0\"  class=\"panel-grid-cell\" >    <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\r\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Aller \u00e0 Smart-CJM.\" href=\"https:\/\/smart-cjm.com\/fr\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Smart-CJM<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\r\n   \r\n <div id=\"panel-5746-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5746-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 public-menu panel-row-style panel-row-style-for-5746-3\" ><div id=\"pgc-5746-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"menu-1 panel-widget-style panel-widget-style-for-5746-3-0-0\" ><div id=\"pl-w65bcdcf5b408a\"  class=\"panel-layout\" ><div id=\"pg-w65bcdcf5b408a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcdcf5b408a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcdcf5b408a-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcdcf5b408a-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>CLIENTS<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcdcf5b408a-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcdcf5b408a-0-0-1\" ><div class=\"menu-public_customers-fr-container\"><ul id=\"menu-public_customers-fr\" class=\"menu\"><li id=\"menu-item-5824\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5824\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/prise-de-rendez-vous-en-ligne\/\">PRISE DE RENDEZ-VOUS EN LIGNE<\/a><\/li>\n<li id=\"menu-item-5825\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5825\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/terminaux-en-libre-service\/\">TERMINAUX EN LIBRE-SERVICE<\/a><\/li>\n<li id=\"menu-item-5826\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5826\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/ticket-en-direct\/\">TICKET EN DIRECT<\/a><\/li>\n<li id=\"menu-item-5827\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5827\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/informations-mobile\/\">INFORMATIONS MOBILE<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5746-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-3-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"menu-2 panel-widget-style panel-widget-style-for-5746-3-1-0\" ><div id=\"pl-w65bcdcf5b5d1a\"  class=\"panel-layout\" ><div id=\"pg-w65bcdcf5b5d1a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcdcf5b5d1a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcdcf5b5d1a-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcdcf5b5d1a-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>EMPLOY\u00c9S<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcdcf5b5d1a-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcdcf5b5d1a-0-0-1\" ><div class=\"menu-public_team-fr-container\"><ul id=\"menu-public_team-fr\" class=\"menu\"><li id=\"menu-item-5828\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5828\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/reception\/\">RECEPTION<\/a><\/li>\n<li id=\"menu-item-5829\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5829\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/centre-dappel\/\">CENTRE D&rsquo;APPEL<\/a><\/li>\n<li id=\"menu-item-5830\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5830\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/bureau-dappel\/\">BUREAU D&rsquo;APPEL<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5746-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-3-2-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"menu-3 panel-widget-style panel-widget-style-for-5746-3-2-0\" ><div id=\"pl-w65bcdcf5b68b4\"  class=\"panel-layout\" ><div id=\"pg-w65bcdcf5b68b4-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcdcf5b68b4-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcdcf5b68b4-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcdcf5b68b4-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>GESTION<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcdcf5b68b4-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcdcf5b68b4-0-0-1\" ><div class=\"menu-public_management-fr-container\"><ul id=\"menu-public_management-fr\" class=\"menu\"><li id=\"menu-item-5831\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5831\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/tableau-de-bord-et-operations\/\">TABLEAU DE BORD ET OPERATIONS<\/a><\/li>\n<li id=\"menu-item-5832\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5832\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/rapports\/\">RAPPORTS<\/a><\/li>\n<li id=\"menu-item-5833\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5833\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/analyse-de-donnees\/\">ANALYSE DE DONNEES<\/a><\/li>\n<li id=\"menu-item-5834\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5834\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/administration\/\">ADMINISTRATION<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5746-4\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5746-4\" ><div id=\"pgc-5746-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">TICKET EN DIRECT<\/h2>\n<p style=\"text-align: center;\">Gr\u00e2ce \u00e0 nos tickets en direct, les citoyens peuvent d\u00e9j\u00e0 prendre un ticket d'attente en ligne, en route vers vous, pour se mettre virtuellement en file d'attente et r\u00e9duire le temps d'attente sur place.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5746-5\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-5746-5\" ><div id=\"pgc-5746-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5746-5-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"pl-w65bcddfee31e9\"  class=\"panel-layout\" ><div id=\"pg-w65bcddfee31e9-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1024 panel-row-style panel-row-style-for-w65bcddfee31e9-0\" ><div id=\"pgc-w65bcddfee31e9-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcddfee31e9-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">LES AVANTAGES EN UN CLIN D'OEIL<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bcddfee31e9-1\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex highlight-image-row left panel-row-style panel-row-style-for-w65bcddfee31e9-1\" ><div id=\"pgc-w65bcddfee31e9-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcddfee31e9-1-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"1\" ><div id=\"image-container\" class=\"panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-0-0\" ><div id=\"pl-w62795385d421b\"  class=\"panel-layout\" ><div id=\"pg-w62795385d421b-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w62795385d421b-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w62795385d421b-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-live-ticket.png\" width=\"584\" height=\"802\" srcset=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-live-ticket.png 584w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-live-ticket-218x300.png 218w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-live-ticket-109x150.png 109w\" sizes=\"(max-width: 584px) 100vw, 584px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-w65bcddfee31e9-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcddfee31e9-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"2\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Page mobile (sans application) pour prendre un ticket sur son smartphone en route vers l'\u00e9tablissement<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-1-1-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Possibilit\u00e9 de prendre un ticket dans un rayon configurable<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-1-1-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Prise de ticket pendant les heures d'ouverture.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-1-1-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Affichage de son propre num\u00e9ro d'attente<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-1-1-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"6\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Affichage de sa place dans la file d'attente.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-1-1-5\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"7\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-1-1-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Affichage du temps d'attente estim\u00e9.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bcddfee31e9-2\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex panel-row-style panel-row-style-for-w65bcddfee31e9-2\" ><div id=\"pgc-w65bcddfee31e9-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcddfee31e9-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Option de navigation avec guidage de chemin.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcddfee31e9-2-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"9\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcddfee31e9-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Notification pour l'appel.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SMART CITIZEN EXPERIENCE. TICKET EN DIRECT. SMART CITIZEN EXPERIENCE. TICKET EN DIRECT.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5727,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5746","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TICKET EN DIRECT - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/ticket-en-direct\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TICKET EN DIRECT\" \/>\n<meta property=\"og:description\" content=\"SMART CITIZEN EXPERIENCE. 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