{"id":5733,"date":"2022-04-27T13:25:03","date_gmt":"2022-04-27T11:25:03","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/aufrufschalter\/"},"modified":"2024-02-05T08:54:57","modified_gmt":"2024-02-05T07:54:57","slug":"bureau-dappel","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/bureau-dappel\/","title":{"rendered":"BUREAU D&rsquo;APPEL"},"content":{"rendered":"<div id=\"pl-5733\"  class=\"panel-layout\" ><div id=\"pg-5733-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5733-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5733-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">BUREAU D'APPEL.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5733-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5733-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5733-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">BUREAU D'APPEL.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5733-2\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 breadcrumbs-container panel-row-style panel-row-style-for-5733-2\" ><div id=\"pgc-5733-2-0\"  class=\"panel-grid-cell\" >    <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\r\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Aller \u00e0 Smart-CJM.\" href=\"https:\/\/smart-cjm.com\/fr\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Smart-CJM<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\r\n   \r\n <div id=\"panel-5733-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5733-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 public-menu panel-row-style panel-row-style-for-5733-3\" ><div id=\"pgc-5733-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"menu-1 panel-widget-style panel-widget-style-for-5733-3-0-0\" ><div id=\"pl-w65bce6a71cb1a\"  class=\"panel-layout\" ><div id=\"pg-w65bce6a71cb1a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bce6a71cb1a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce6a71cb1a-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bce6a71cb1a-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>CLIENTS<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce6a71cb1a-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bce6a71cb1a-0-0-1\" ><div class=\"menu-public_customers-fr-container\"><ul id=\"menu-public_customers-fr\" class=\"menu\"><li id=\"menu-item-5824\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5824\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/prise-de-rendez-vous-en-ligne\/\">PRISE DE RENDEZ-VOUS EN LIGNE<\/a><\/li>\n<li id=\"menu-item-5825\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5825\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/terminaux-en-libre-service\/\">TERMINAUX EN LIBRE-SERVICE<\/a><\/li>\n<li id=\"menu-item-5826\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5826\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/ticket-en-direct\/\">TICKET EN DIRECT<\/a><\/li>\n<li id=\"menu-item-5827\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5827\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/informations-mobile\/\">INFORMATIONS MOBILE<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5733-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-3-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"menu-2 panel-widget-style panel-widget-style-for-5733-3-1-0\" ><div id=\"pl-w65bce6a71d63d\"  class=\"panel-layout\" ><div id=\"pg-w65bce6a71d63d-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bce6a71d63d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce6a71d63d-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bce6a71d63d-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>EMPLOY\u00c9S<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce6a71d63d-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bce6a71d63d-0-0-1\" ><div class=\"menu-public_team-fr-container\"><ul id=\"menu-public_team-fr\" class=\"menu\"><li id=\"menu-item-5828\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5828\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/reception\/\">RECEPTION<\/a><\/li>\n<li id=\"menu-item-5829\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5829\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/centre-dappel\/\">CENTRE D&rsquo;APPEL<\/a><\/li>\n<li id=\"menu-item-5830\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5830\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/bureau-dappel\/\">BUREAU D&rsquo;APPEL<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5733-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-3-2-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"menu-3 panel-widget-style panel-widget-style-for-5733-3-2-0\" ><div id=\"pl-w65bce6a71e0e4\"  class=\"panel-layout\" ><div id=\"pg-w65bce6a71e0e4-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bce6a71e0e4-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce6a71e0e4-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bce6a71e0e4-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>GESTION<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce6a71e0e4-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bce6a71e0e4-0-0-1\" ><div class=\"menu-public_management-fr-container\"><ul id=\"menu-public_management-fr\" class=\"menu\"><li id=\"menu-item-5831\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5831\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/tableau-de-bord-et-operations\/\">TABLEAU DE BORD ET OPERATIONS<\/a><\/li>\n<li id=\"menu-item-5832\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5832\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/rapports\/\">RAPPORTS<\/a><\/li>\n<li id=\"menu-item-5833\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5833\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/analyse-de-donnees\/\">ANALYSE DE DONNEES<\/a><\/li>\n<li id=\"menu-item-5834\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5834\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/administration\/\">ADMINISTRATION<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5733-4\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5733-4\" ><div id=\"pgc-5733-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">BUREAU D'APPEL<\/h2>\n<p style=\"text-align: center;\">Notre bureau d'appels permet d'avoir une vue d'ensemble de toutes les files d'attente et des services des visiteurs en attente, ce qui simplifie l'appel des clients pour leur faire rejoindre les salles de traitement<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5733-5\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-5733-5\" ><div id=\"pgc-5733-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5733-5-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"pl-w65bce7e3202c8\"  class=\"panel-layout\" ><div id=\"pg-w65bce7e3202c8-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1024 panel-row-style panel-row-style-for-w65bce7e3202c8-0\" ><div id=\"pgc-w65bce7e3202c8-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce7e3202c8-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">LES AVANTAGES EN UN CLIN D'OEIL<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bce7e3202c8-1\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex highlight-image-row right panel-row-style panel-row-style-for-w65bce7e3202c8-1\" ><div id=\"pgc-w65bce7e3202c8-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce7e3202c8-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Appeler les visiteurs par le domaine de comp\u00e9tence de vos employ\u00e9s<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-1-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"2\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Affichage des temps d'attente, des pr\u00e9occupations et des notes concernant le visiteur actuellement appel\u00e9<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-1-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Possibilit\u00e9 d'ajouter des demandes et\/ou remarques<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-1-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Reprendre l'appel et remettre en attente un visiteur<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-1-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Cr\u00e9ation de notes internes<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-1-0-5\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"6\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Le temps de pr\u00e9paration et de post-traitement peut \u00eatre activ\u00e9<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w65bce7e3202c8-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce7e3202c8-1-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"image-container\" class=\"panel-widget-style panel-widget-style-for-w65bce7e3202c8-1-1-0\" ><div id=\"pl-w65bce7e3221e7\"  class=\"panel-layout\" ><div id=\"pg-w65bce7e3221e7-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bce7e3221e7-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce7e3221e7-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-aufrufschalter.png\" width=\"736\" height=\"740\" srcset=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-aufrufschalter.png 736w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-aufrufschalter-298x300.png 298w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-aufrufschalter-150x150.png 150w\" sizes=\"(max-width: 736px) 100vw, 736px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bce7e3202c8-2\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex list-right panel-row-style panel-row-style-for-w65bce7e3202c8-2\" ><div id=\"pgc-w65bce7e3202c8-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bce7e3202c8-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Flexibilit\u00e9 pour adapter rapidement la file d'attente \u00e0 l'\u00e9volution des besoins de l'organisation<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"9\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Vue globale de la situation d'attente actuelle<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"10\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Marquer les visiteurs comme absents ou arriv\u00e9s<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"11\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Fonction de recherche<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"12\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Transf\u00e9rer ou mettre en attente des visiteurs.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-5\" class=\"so-panel widget widget_sow-editor\" data-index=\"13\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>R\u00e9server, supprimer, modifier des rendez-vous pour les visiteurs.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bce7e3202c8-2-0-6\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"14\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bce7e3202c8-2-0-6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Ensemble de fonctions configurables<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SMART CITIZEN EXPERIENCE. BUREAU D&rsquo;APPEL. SMART CITIZEN EXPERIENCE. 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