{"id":5730,"date":"2022-04-27T13:46:39","date_gmt":"2022-04-27T11:46:39","guid":{"rendered":"https:\/\/smart-cjm.com\/public-authorities\/administration\/"},"modified":"2024-02-05T08:50:41","modified_gmt":"2024-02-05T07:50:41","slug":"administration","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/administration\/","title":{"rendered":"ADMINISTRATION"},"content":{"rendered":"<div id=\"pl-5730\"  class=\"panel-layout\" ><div id=\"pg-5730-0\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row desktop siteorigin-panels-stretch panel-row-style panel-row-style-for-5730-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5730-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ADMINISTRATION.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5730-1\"  class=\"panel-grid panel-has-style\" ><div class=\"image-header-row mobile siteorigin-panels-stretch panel-row-style panel-row-style-for-5730-1\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-5730-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"header-image-text-wrapper\">\n<h1 style=\"text-align: center;\">SMART CITIZEN EXPERIENCE.<\/h1>\n<h1 style=\"text-align: center;\">ADMINISTRATION.<\/h1>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5730-2\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 breadcrumbs-container panel-row-style panel-row-style-for-5730-2\" ><div id=\"pgc-5730-2-0\"  class=\"panel-grid-cell\" >    <div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\r\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Aller \u00e0 Smart-CJM.\" href=\"https:\/\/smart-cjm.com\/fr\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">Smart-CJM<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\r\n   \r\n <div id=\"panel-5730-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5730-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1200 public-menu panel-row-style panel-row-style-for-5730-3\" ><div id=\"pgc-5730-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-3-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"menu-1 panel-widget-style panel-widget-style-for-5730-3-0-0\" ><div id=\"pl-w65bcf12717b4a\"  class=\"panel-layout\" ><div id=\"pg-w65bcf12717b4a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcf12717b4a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12717b4a-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcf12717b4a-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>CLIENTS<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12717b4a-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcf12717b4a-0-0-1\" ><div class=\"menu-public_customers-fr-container\"><ul id=\"menu-public_customers-fr\" class=\"menu\"><li id=\"menu-item-5824\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5824\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/prise-de-rendez-vous-en-ligne\/\">PRISE DE RENDEZ-VOUS EN LIGNE<\/a><\/li>\n<li id=\"menu-item-5825\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5825\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/terminaux-en-libre-service\/\">TERMINAUX EN LIBRE-SERVICE<\/a><\/li>\n<li id=\"menu-item-5826\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5826\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/ticket-en-direct\/\">TICKET EN DIRECT<\/a><\/li>\n<li id=\"menu-item-5827\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5827\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/informations-mobile\/\">INFORMATIONS MOBILE<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5730-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-3-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"menu-2 panel-widget-style panel-widget-style-for-5730-3-1-0\" ><div id=\"pl-w65bcf127185e5\"  class=\"panel-layout\" ><div id=\"pg-w65bcf127185e5-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcf127185e5-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf127185e5-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcf127185e5-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>EMPLOY\u00c9S<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf127185e5-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcf127185e5-0-0-1\" ><div class=\"menu-public_team-fr-container\"><ul id=\"menu-public_team-fr\" class=\"menu\"><li id=\"menu-item-5828\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5828\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/reception\/\">RECEPTION<\/a><\/li>\n<li id=\"menu-item-5829\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5829\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/centre-dappel\/\">CENTRE D&rsquo;APPEL<\/a><\/li>\n<li id=\"menu-item-5830\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5830\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/bureau-dappel\/\">BUREAU D&rsquo;APPEL<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-5730-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-3-2-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"menu-3 panel-widget-style panel-widget-style-for-5730-3-2-0\" ><div id=\"pl-w65bcf12719006\"  class=\"panel-layout\" ><div id=\"pg-w65bcf12719006-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcf12719006-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12719006-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"public-menu-header panel-widget-style panel-widget-style-for-w65bcf12719006-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h6>GESTION<\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719006-0-0-1\" class=\"so-panel widget widget_nav_menu panel-last-child\" data-index=\"1\" ><div class=\"public-menu-menu panel-widget-style panel-widget-style-for-w65bcf12719006-0-0-1\" ><div class=\"menu-public_management-fr-container\"><ul id=\"menu-public_management-fr\" class=\"menu\"><li id=\"menu-item-5831\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5831\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/tableau-de-bord-et-operations\/\">TABLEAU DE BORD ET OPERATIONS<\/a><\/li>\n<li id=\"menu-item-5832\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5832\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/rapports\/\">RAPPORTS<\/a><\/li>\n<li id=\"menu-item-5833\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5833\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/analyse-de-donnees\/\">ANALYSE DE DONNEES<\/a><\/li>\n<li id=\"menu-item-5834\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5834\"><a href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/administration\/\">ADMINISTRATION<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5730-4\"  class=\"panel-grid panel-has-style\" ><div class=\"intro container-1024 panel-row-style panel-row-style-for-5730-4\" ><div id=\"pgc-5730-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">ADMINISTRATION<\/h2>\n<p style=\"text-align: center;\">Gr\u00e2ce \u00e0 notre outil d'administration, il est possible de configurer et de maintenir l'ensemble du syst\u00e8me. Gr\u00e2ce \u00e0 une interface utilisateur claire, l'ajustement de la file d'attente ou de la pr\u00e9sentation des tickets, ainsi que de nombreuses autres fonctions sont rapidement effectu\u00e9s.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-5730-5\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-5730-5\" ><div id=\"pgc-5730-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5730-5-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"pl-w65bcf12719cb7\"  class=\"panel-layout\" ><div id=\"pg-w65bcf12719cb7-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container-1024 panel-row-style panel-row-style-for-w65bcf12719cb7-0\" ><div id=\"pgc-w65bcf12719cb7-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12719cb7-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">LES AVANTAGES EN UN CLIN D'OEIL<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bcf12719cb7-1\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex highlight-image-row right panel-row-style panel-row-style-for-w65bcf12719cb7-1\" ><div id=\"pgc-w65bcf12719cb7-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12719cb7-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Cr\u00e9ation de d\u00e9partements et d'emplacements.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-1-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"2\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Cr\u00e9ation de files d'attente et de ressources de rendez-vous.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-1-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Cr\u00e9ation de services, de salles et de terminaux.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-1-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>D\u00e9finition de plages de num\u00e9ros pour les num\u00e9ros d'attente.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-1-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Configuration des notifications par e-mail et des param\u00e8tres de rendez-vous.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-1-0-5\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"6\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Param\u00e9trage de la disponibilit\u00e9 des rendez-vous.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w65bcf12719cb7-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12719cb7-1-1-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"7\" ><div id=\"image-container\" class=\"panel-widget-style panel-widget-style-for-w65bcf12719cb7-1-1-0\" ><div id=\"pl-w65bcf1271abd4\"  class=\"panel-layout\" ><div id=\"pg-w65bcf1271abd4-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w65bcf1271abd4-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf1271abd4-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration.png\" width=\"736\" height=\"740\" srcset=\"https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration.png 736w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration-298x300.png 298w, https:\/\/smart-cjm.com\/wp-content\/uploads\/2022\/05\/public-authorities-administration-150x150.png 150w\" sizes=\"(max-width: 736px) 100vw, 736px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-w65bcf12719cb7-2\"  class=\"panel-grid panel-has-style\" ><div class=\"highlight-cell flex list-right panel-row-style panel-row-style-for-w65bcf12719cb7-2\" ><div id=\"pgc-w65bcf12719cb7-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w65bcf12719cb7-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Configuration des utilisateurs, des r\u00f4les et des droits d'acc\u00e8s.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-2-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"9\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Duplication pratique des instances et de leur configuration.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-w65bcf12719cb7-2-0-2\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"10\" ><div class=\"list-cell panel-widget-style panel-widget-style-for-w65bcf12719cb7-2-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Cr\u00e9ation d'un environnement de test.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SMART CITIZEN EXPERIENCE. ADMINISTRATION. SMART CITIZEN EXPERIENCE. ADMINISTRATION.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5727,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5730","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ADMINISTRATION - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/fr\/autorites-publiques\/administration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ADMINISTRATION\" \/>\n<meta property=\"og:description\" content=\"SMART CITIZEN EXPERIENCE. 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