{"id":4030,"date":"2022-04-20T13:41:43","date_gmt":"2022-04-20T11:41:43","guid":{"rendered":"https:\/\/smart-cjm.com\/startseite\/"},"modified":"2025-08-28T13:36:17","modified_gmt":"2025-08-28T11:36:17","slug":"startseite","status":"publish","type":"page","link":"https:\/\/smart-cjm.com\/en\/","title":{"rendered":"Startseite"},"content":{"rendered":"
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BECAUSE TIME IS VALUABLE..<\/h1>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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BECAUSE TIME IS VALUABLE.<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t
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SMART INTELLIGENCE.<\/h2>\n\t\t

Predict and optimise the future with AI<\/h3>\n\t<\/div>\n<\/a><\/div><\/div><\/div>
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SMART INTELLIGENCE.<\/h1>\n

Predict and optimise the future with AI<\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\n\t\t\n\t\t\t<\/span>\n\t\t\tClick here to visit our digital showroom.\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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Queue management, call systems, online appointment scheduling & people flow management systems<\/h2>\n

Efficient control of customer and patient flows<\/h4>\n<\/div>\n<\/div><\/div>
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In an age where smooth and pleasant service is increasingly becoming a decisive competitive advantage, SMART CJM solutions help you to make customer experiences efficient, organised and positive \u2013 from the first contact to the end of the visit.<\/p>\n

SMART CJM<\/strong> is your full-service partner for modern queue management and sophisticated customer journey management. With decades of experience, we support companies and institutions in the public sector, healthcare and retail & finance in optimising their visitor flows.<\/p>\n

Our Smart eXperience<\/strong> solution is a flexible, modular visitor management system that makes processes more efficient, reduces waiting times and significantly increases the satisfaction of your customers or patients.<\/p>\n

Whether online appointment scheduling, digital call systems or intelligent guidance systems \u2013 we offer industry-specific, customisable solutions that integrate seamlessly into your processes.<\/p>\n

SMART CJM \u2013 Because time is valuable.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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News from Smart-CJM:<\/h2>\n<\/div>\n<\/div><\/div>
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CJM at GITEX GLOBAL 2025<\/h3>\r\n

\r\n GITEX Global in Dubai is one of the world\u2019s leading platforms for digital innovation - and we are excited to...

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Smart Cloudflare – Cyberattacks don’t stand a chance with us!<\/h3>\r\n

\r\n Since 1 January 2024, we have introduced our Smart Cloudflare product! This step is an integral part of our efforts...

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ISO 25010-inspired software development \u2013 quality that comes from within<\/h3>\r\n

\r\n At Smart CJM, we develop software based on the principles of the ISO 25010 standard, without limiting ourselves to pure...

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Smart CJM celebrates its fifth anniversary<\/h3>\r\n

\r\n Founded in Krefeld with the vision of transforming customer journey management, we have achieved our goal and celebrated numerous successes....

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Highlights<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Modular structure that can be adapted to various sectors<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Comprehensive reporting<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Scalable and thus future-proof<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Live dashboards of waiting times, turnaround times, visits, and active counters<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Appointment and on-site visitor management in one system<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Single sign-on via active-directory<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Multi-client capability<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Deployable in the cloud or on-premise<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Role-based user interfaces and permissions<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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LEARN MORE ABOUT OUR INDUSTRY-SPECIFIC SOLUTIONS:<\/h4>\n<\/div>\n<\/div><\/div><\/div><\/div>
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PUBLIC AUTHORITIES<\/h4>\n

Smart Citizen eXperience supports the digitization of public authorities<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMORE ABOUT PUBLIC AUTHORITIES\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Healthcare<\/h4>\n

Optimization of patient flows with Smart Patient eXperience<\/p><\/div>\n<\/div><\/div>

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Retail & Finance<\/h4>\n

Create a perfect customer experience with Smart Customer eXperience<\/p><\/div>\n<\/div><\/div>

\n\t\t\t\n\t\t\n\t\t\t\n\t\t\tMORE ABOUT RETAIL & FINANCE\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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References<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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      BECAUSE TIME IS VALUABLE.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4030","page","type-page","status-publish"],"acf":[],"yoast_head":"\nStartseite - Smart-CJM<\/title>\n<meta name=\"description\" content=\"Warteschlangenmanagement, Aufrufanlage, Online Terminvereinbarung und Personenleitsystem von Smart CJM - den Customer Journey Management Experten aus Krefeld.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-cjm.com\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Startseite\" \/>\n<meta property=\"og:description\" content=\"BECAUSE TIME IS VALUABLE. BECAUSE TIME IS VALUABLE. 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